Refund Policy

Last updated: January 1, 2026

At Yu Sleep, your satisfaction is our top priority. We stand behind every bottle with our industry-leading 60-day money-back guarantee. If you are not completely satisfied with your Yu Sleep purchase for any reason, we will gladly refund your money.

Our 60-Day Money-Back Guarantee

Refund Eligibility

To qualify for a refund, your request must meet the following criteria:

• Time frame: Refund request must be submitted within 60 days of your original purchase date.
• Original purchase: The product must have been purchased directly through our official website or authorized payment processor (ClickBank).
• Account verification: Provide your order number, full name, and email address used at purchase.
• Return of bottles: Both used and unused bottles must be returned to our fulfillment center (return shipping is at your expense).

How to Request a Refund

Requesting your refund is simple and straightforward. Follow these steps:

Step 1: Contact Customer Support

Email our support team at support@yu-sleep.com with the subject line "Refund Request — [Your Order Number]". Include the following in your message:

• Your full name and email address used for the order
• Your ClickBank order number (found in your order confirmation email)
• The reason for your refund request (optional but helpful for our team)

Step 2: Receive Return Authorization

Within 24-48 business hours, our customer service team will respond with a Return Authorization (RA) number and the shipping address to return your bottles. Do not ship anything back before receiving this authorization.

Step 3: Return Your Bottles

Pack all bottles (used and unused) securely and ship them to the provided address. We recommend using a trackable shipping method to confirm delivery. Write your RA number clearly on the package.

Step 4: Receive Your Refund

Once we receive your returned bottles, your refund will be processed within 5-10 business days to your original payment method. You will receive an email confirmation when the refund has been issued.

Refund Processing Times

The total time from refund request to money returning to your account is typically 10-20 business days, depending on your bank's processing speed.

What's Covered by the Refund

• The full purchase price of the Yu Sleep product
• Any sales tax paid on the original order

What's NOT Covered

• Original shipping and handling fees (these are non-refundable)
• Return shipping costs (customer's responsibility)
• Bonus eBook digital downloads (these remain yours to keep)
• Orders placed more than 60 days ago
• Products purchased from unauthorized third-party sellers

Damaged or Incorrect Orders

If your order arrives damaged, incomplete, or incorrect, contact us within 7 days of receipt. Please include photos of the damaged packaging or incorrect items. We will replace the order at no cost to you.

Cancellation Policy

You may cancel your order at no charge before it ships. Once an order has been processed and shipped (typically within 24 hours of purchase), it cannot be cancelled but is fully eligible for our 60-day money-back guarantee upon receipt.

No Subscriptions, No Hidden Charges

Need Help?

Our customer support team is available Monday through Friday, 9 AM to 6 PM EST, to answer any questions about refunds, returns, or your order status.